We are currently looking for a new Patrols Supervisor to come on-board for a 12-month fixed term contract/secondment, based in Adelaide, to take responsibility for the day-to-day leadership of our Mobile Patrols team, ensuring they represent the company as a highly developed and customer focused team. The team provides patrols, internal and external inspections, lock up or open service, short term static requests, as well as attending to alarm responses.

The Supervisor will support the Patrols Manager in leading the patrols team, including rostering, assistance with payroll, report writing and leading the patrols team.

The successful candidate will enjoy a diverse range of work and love to learn as the role of Patrols Supervisor will see you:

Undertaking Cash in Transit duties as required
Building strong and effective relationships with your clients and instilling collaboration and support as a way of working
Be a decision maker supporting your team through conflict and challenging situations
Lead by example showcasing superior customer engagement and service skills to your team members
Supporting and Inspiring your team by investing in them; finding development opportunities and looking for stretch assignments when possible
Be a good all-round communicator
Use your business understanding and focus on performance to meet and exceed our customer’s needs.

WHO WE ARE LOOKING FOR

The successful candidate will have:

Current SA Security Licence
Current SA Drivers Licence
Australian citizenship
Baseline and/or NV1 Defence Clearance, or ability to obtain would be advantageous
Substantial experience within the security services industry and in supervising employees and maintaining rosters for rotating shifts
A positive and lead by example approach
Ability to work under pressure and experience in meeting high level client requirements
Proven relationship building with customers and at all levels of the organisation
Clear communication and effective direction to staff members and colleagues verbally and in writing
Risk identification and conflict resolution skills
Demonstrated initiative and experience in time management and multi-tasking
Sound reasoning, problem solving and decision-making skills
Proven computer literacy in programs such as MS Excel, MS Word, MS Outlook
Demonstrated experience in following OH&S policies and procedures

If you are interested in this great opportunity and meet the above criteria, please apply by submitting your résumé. You can also reach out to Pano Karaliamis for a confidential chat.

Patrols Supervisor

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